OneSpan Inc. introduced new and planned capabilities for its OneSpan Sign electronic signature service on Tuesday, extending the product into the work that surrounds the signing step. The company is targeting banks and other financial institutions, where document preparation, identity checks and exception handling have become the main sources of delay. OneSpan said electronic signing is now a standard part of digital business, making the rest of the agreement process the remaining obstacle.
The preparation tools center on a redesigned interface organized around a single dashboard for staff who build agreements. Artificial intelligence assists those staff in placing fields on documents. Customers who review an agreement before signing can request an AI-generated summary and ask the software questions about the document.
Verification features make up a significant portion of the update. Automated good-order checks are designed to surface document problems earlier, and attachments are examined for signs of tampering. The package also includes advanced biometric identity verification, along with support for digital credentials and wallets. OneSpan launched its DigipassONE authentication platform in July with digital credential support included.
Looking further into the process, OneSpan plans support for the Model Context Protocol, which would allow authorized AI agents to work directly with agreement workflows and data. The company is also expanding integration options and developing agentic workflows, and it expects the changes to cut down on handoffs after an agreement is signed. OneSpan did not provide release dates for individual features and described the offering as a combination of new and planned capabilities. The company will detail the update in a webinar on Oct. 14.
Chief Technology Officer Ashish Jain said an agreement's value comes from the business outcome it enables. At a bank, he said, that could be a newly opened account, a loan or another customer transaction, and OneSpan is applying intelligence where it can eliminate unnecessary work. The company maintains cybersecurity and digital agreements portfolios, has served financial institutions for more than 30 years, and says more than 60% of the world's 100 largest banks use its technology. Its electronic signature business processes more than 100 million transactions annually.
Andrew Gens, a research analyst covering AI software at International Data Corp., said customers want agreement data tied into broader business systems and AI initiatives. He said value creation is moving past signature capture toward the wider agreement lifecycle.
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