An AI consultant and content creator says Amazon shut down his account after he placed multiple orders for Nvidia DGX Spark desktop computers, an episode that has drawn attention to how retailers treat buyers of substantial AI hardware. The creator, Saraev, wrote on X that Amazon closed the account, adding that purchasing even limited amounts of computing equipment quickly places a buyer on a watchlist. He said he was four orders deep when Amazon stopped allowing him to buy DGX Sparks.
Screenshots he shared show the orders were canceled, each with a notice that the order was canceled and he had not been charged. While Saraev did not state a unit count, the screenshots indicate he attempted to purchase seven DGX Sparks in total, all listed with 128GB of memory and 4TB of storage. Amazon's support account had responded to an earlier post of his roughly three hours before the closure post, offering to review the matter. An email he shared shows Amazon said it had made a final decision to close the account after review, without giving a reason, though it referenced previous attempts to verify his account; Saraev says he did complete the verification process.
Amazon's Conditions of Use give the company the right to refuse service, terminate accounts, or cancel orders at its sole discretion, and require customers to comply with U.S. and other export and re-export restrictions. The 128GB DGX Spark carries an MSRP of $6,950, but Tom's Hardware found two Amazon listings priced at $8,499.99 and $9,499.99, which would put seven units at roughly $59,500 to $66,500. Both listings showed Prime delivery for the following day, indicating the hardware remains on sale on Amazon.
Other buyers have reported similar experiences. Sweeney said Amazon did not cancel his account but kept accepting his regular orders and canceling them shortly before arrival dates after he tried to buy two Nvidia GPUs, a practice he called bizarre; Nvidia GPUs are often used for local inference, and Saraev replied that people would appreciate more transparency. In September, Dracones89 on the Nvidia developer forum reported that an Amazon account received suspicious activity locks while attempting to buy a pair of Asus GX10s, and the user obtained two DGX Sparks from Micro Center instead. Another X user, @PurzBeats, said an order was canceled twice when attempting to buy a 5090.
The reports mark a shift from the OpenClaw days of Mac minis, when buyers faced long delivery waits rather than canceled orders or closed accounts. Local inference remains of high interest, particularly among AI influencers, and the episode follows recent comments about self-owned DRAM from OpenAI CEO Sam Altman. Micro Center required one buyer to sign an Advanced Computing Product Purchaser Declaration with photo ID, end user, and install location for a workstation with an RTX 5090, a form that specifically forbade exporting or reselling the hardware. Amazon has not explained its decision.
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