T-Mobile is replacing its Mobile Experience plans with a new lineup called T-Mix, which separates a base phone plan from a menu of optional perks. The carrier announced the change on October 26, and the plans are scheduled to launch in early November, though T-Mobile has not confirmed a specific date. The T-Mix plans are postpaid phone contracts that pair core features with interchangeable "Picks" that can be put toward streaming services, gaming subscriptions, device financing and other benefits. Existing T-Mobile Experience 2.0 plans will close to new customers, but current subscribers will be allowed to keep them.
The structure marks a shift from T-Mobile's previous Experience tiers, which bundled fixed benefits in the style of plans from Verizon and other carriers. Under that model, customers sometimes had to move up to a more expensive tier to get a specific perk such as Hulu or Netflix access, and customers who did not want an entire tier of services had no way to select only the benefit that fit them. T-Mobile says T-Mix carries no fixed bundles or wasted benefits and gives customers control over how the value built into a wireless plan works for them.
T-Mix comes in three base plans: Standard, More and Loaded. Standard includes 50GB of high-speed 5G data, unlimited hotspot data at 3G speeds, unlimited international data in Canada and Mexico at 2G speeds, unlimited texting in more than 215 countries, and streaming resolution up to 480p. More offers unlimited data, 60GB of high-speed hotspot data, 15GB of high-speed data in Canada and Mexico, up to 5GB of high-speed data internationally, and up to 4K streaming. Loaded includes up to 250GB of hotspot data, 30GB of high-speed data in Canada and Mexico, up to 15GB of high-speed international data, up to 4K streaming, and the ability to add a cellular-enabled device such as a smartwatch or tablet for $5 per item.
All three plans include unlimited texting in more than 215 countries, long-distance calling at $0.50 per minute, and T-Mobile's Basic Scam Shield service. Device financing terms are comparable across the lineup, with customers able to choose T-Mobile's Classic 24-month term or the newer Flex 36-month commitment. Standard pricing, before fees and taxes, starts at $55 for a single line or $85 for two lines, with three lines at $100 and each additional line at $15; T-Mobile accounts are capped at 12 lines. More and Loaded cost more per line.
Picks function like a currency, with each perk assigned a value. Two picks can secure an Apple Music subscription or Google AI Pro, while one pick covers Netflix with ads; the most premium benefits, such as ESPN Unlimited and Netflix without ads, cost three or four picks. T-Mobile's own services are also available, including T-Satellite for one pick, and customers can skip perks entirely to put picks toward a discount on a new device, an option that automatically applies the Flex 36-month financing terms. Because the perks come from T-Mobile's business partners, the available selections can change over time.
The number of picks depends on the plan and how many lines it includes, and picks can be pooled across an account. Unused picks do not lower a plan's sticker price, and customers cannot pay to add benefits; picks also remain separate from other T-Mobile promotions. Picks can be swapped only once every 90 calendar days, which T-Mobile frames as the point to adjust benefits for the next three months, though select picks such as streaming can be added for a fee before the next window opens. Customers can move up to a plan with more picks at any time, and T-Mobile-specific picks such as T-Satellite are not subject to the 90-day limit and can be activated whenever they are available on the plan.
Accounts with multiple lines must share a single T-Mix base plan, so individual family members cannot hold their own plans, and everyone on the account must agree on the base tier. T-Mobile announced the plans on October 26 and has not given an exact launch date beyond early November.
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